Help
Center
We are here for any technical or mystical issue regarding your portal. Let's achieve cosmic balance together.
Frequently Asked Questions
Most asked questions and answers
Credits & Billing
Credit purchases and subscription management
Technical Support
Support for technical issues
Contact
Get in touch with us
Common Issues
Most common situations for quick answers.
I can't sign in
If you forgot your password, use the 'Forgot Password' link. If you still have issues, please contact our support team.
I can't see my reading results
Your reading history is available in Dashboard → My Readings. If the issue persists, please let us know.
I can't complete payment
For payment issues please contact our support team. You can email [email protected] for a quick resolution.
How do I delete my account?
You can delete your account from Dashboard → Settings → Account using the 'Delete Account' option.
How do credits work?
Credits let you get extra readings when your monthly quota is full. You can buy credit packs on the 'Credits' page and use them for any reading type.