Help
Center
We are here for any technical or mystical issue regarding your portal. Let's achieve cosmic balance together.
Frequently Asked Questions
Most asked questions and answers
Tokens & Billing
Token purchases and subscription management
Technical Support
Support for technical issues
Contact
Get in touch with us
Common Issues
Most common situations for quick answers.
I can't sign in
If you forgot your password, use the 'Forgot Password' link. If you still have issues, please contact our support team.
I can't see my reading results
Your reading history is available in Dashboard → My Readings. If the issue persists, please let us know.
I can't complete payment
For payment issues please contact our support team. You can email [email protected] for a quick resolution.
How do I delete my account?
You can delete your account from Dashboard → Settings → Account using the 'Delete Account' option.
What is the token system?
Tokens allow you to get extra readings when your daily quota is full. You can buy token packages from the 'Tokens' page and use them for any reading type.