1. Introduction
Faltastik ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our expert-guided fortune telling and astrology platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password)
- Reading inputs (birth date, questions, preferences)
- Communication preferences
2.2 Automatically Collected Information
- Usage data and analytics
- Device information
- IP address and location data
3. How We Use Your Information
- To provide and improve our services
- To personalize your reading experience (with your consent)
- To communicate with you about your account
- To ensure security and prevent fraud
- To comply with legal obligations
4. Memory & Continuity Feature
Our platform offers an optional "Memory" feature that allows us to remember your past readings to provide continuity and personalization. This feature is opt-in only and disabled by default.
- You can enable or disable memory at any time in your settings
- You can delete all stored memory data at any time
- Memory data is stored securely and is not shared with third parties
5. Data Retention
- Account data: Retained while your account is active
- Reading history: Retained until you delete your account or individual readings
- Memory data: Retained only if you opt-in, can be deleted at any time
- Upon account deletion: Data is permanently deleted within 30 days
6. Your Rights (GDPR)
If you are located in the EU, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Export your data
- Right to Object: Object to processing of your data
To exercise these rights, contact us at: privacy@faltastik.com
7. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security audits.
8. Third-Party Services
We use the following third-party services:
- Reading Infrastructure Provider: For personalized reading generation (data is processed under strict privacy standards)
- Supabase: For database and authentication services
- Vercel: For hosting and analytics
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@faltastik.com
Website: faltastik.com